How to install live chat on a WiX website free

To set up the chat on your website and sign up with, take the following steps.

Installing chat on WiX

Step 1: Access the administration panel on your website WiX

So, access the administration panel and choose “Edit Site” option.

Step 2: Choose the button “Add” on your website

On the administration panel of your website WiX, click on the button “Add” to add the Live Chat Widget to the website.

Step 3: Click on the searching line

To add the HTML box of the free chatbox for websites, choose the searching line. There, you will find the necessary option for the live chatbox.

Step 4: In the searching line, enter the word “HTML”

To add the Widget’s Code for the live chat Wix, enter the word “HTML” in the searching line. This will let you find the necessary file type.

Step 5: Click on the button “Embeds”

Click on the button to paste the HTML code in the field on the website.

Step 6:  Select “Embed a widget”

You choose to embed a widget to paste the code in your case.

Step 7: Click on the button “Enter code”

You should state the HTML code of your live chat widget in the necessary field.

Step 8: Paste the code of the chat

You should provide the HTML code of your widget live chat. Copy it in the administration panel and paste it into the necessary field.

Step 9: Save the changes

You need to paste the HTML into the desired field and save the changes.

Step 10: Choose the option to “Stretch to full width”

Click the button “Stretch” and adjust the chat to its full size.

Step 11: Publish the widget on your website

Publish the Wix customer service chat on your website when everything is ready. To do this, click on the button “Publish”.

Step 12: Check how the live chat looks like on your website

The objects you paste on your website do not always look the same in the final version. That is why it is essential to check your website if everything is equal.

Step 13: How to understand fast if the customer experience platform is working correctly

Access your app panel ( to check if the live chat is working for your customers. Ask one of your customer support team to send a message from the chatbox. Then, make sure that you receive it on your ​​Web Version 

Now live chat is added to your WiX, and you can start providing your customers with excellent support. Hopefully, you have found this article helpful, but if you have any additional questions, feel free to start a chat with us – we are available 24/7!

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