How to add live chat on ModX website

To add the chat widget to your website, sign up with If you already have an account, follow these simple steps:

Installing chat on ModX

Step 1: Login into ModX

Step 2: Creating a new fragment in ModX

Step 3: Go to Elements > Templates

Step 4: Click to “Base template” 

Step 5: Paste in the HTML field, live chat code shortcode just before closing the body tag

Step 6: Give your reve chat account id and tracking id and save

Step 7: Done

Now you can see the chatbox in the bottom right corner of your website ModX.

Step 8: Start live chat in ModX

Access your app panel ( to check if the live chat is working for your customers. Ask one of your customer support team to send a message from the chatbox. Then, make sure that you receive it on your ​​Web Version 

Now chat is added to ModX, and you can start providing your customers with excellent support. Hopefully, you have found this article helpful, but if you have any additional questions, feel free to start a chat with us – we are available 24/7/365!

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