How to install live chat on a Bitrix website

To add the chat widget to your website, sign up with If you already have an account, follow these simple steps:

Installing chat on Bitrix

Step 1:  Go to “Site Templates”

To install an online consultant on Bitrix, you need to go to the control panel of your site, click on the “Settings” and select the “Site Templates”.

Step 2:  Go to “Edit” your template

Step 3: Go to “Next” and paste the chat code in the code field

To install the widget, please copy the code and paste it above the </body> tag on every page of your website.

Step 4: Save the changesield

Step 5: Start live chat in Bitrix

Access your app panel ( to check if the live chat is working for your customers. Ask one of your customer support team to send a message from the chatbox. Then, make sure that you receive it on your ​​Web Version 

Now is added to your Bitrix, and you can start providing your customers with excellent support. Hopefully, you have found this article helpful, but if you have any additional questions, feel free to start a chat with us – we are available 24/7/365!

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