How to start encouraging website visitors to start a conversation with your team

What are proactive chat triggers?

A real-time review shows that visitors to your site are currently on your site. Targeted proactive chat invitations maximize the chances of turning their visit into a sale.

Read the practical application of triggers in this article:

How to add proactive chat messages to your widget chat?

  1. You need to have an account with If you do not have an account with us, please create one on the registration page.
  2. If you don’t have a chat widget, you will need to create one click on Add a new widget.
  3. Select the widget where you want to use trigger messages
  4. In the Automation tab, you will need to click on Triggers > Active triggers

How to set up proactive chat messages?

Fill in the appropriate fields, choose the trigger conditions and assign an agent.

Select rules for trigger messages.

Don’t forget to click Save changes. Clear the cache in your browser to check the triggers in the chat widget on your site.

That’s all!

Now find a chat with an email and test that everything works smoothly.
I any doubts, chat with us!

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