How to add the live chat with Google Tag Manager

To add the chat widget to your website, sign up with If you already have an account, follow these simple steps:

Installing Live Chat on your website with Google Tag Manager

Step 1: Log in to your Google Tag Manager dashboard

Step 2: Select Add a new tag and a panel will appear

Step 3: In the panel, change the tag title to identify how you will use it (e.g. – widget)

Step 4: Then, hover over the Tab Configuration pane

Click anywhere and a new menu will appear

Step 5: Inside the menu, select Custom HTML as the tag type

Step 6: Under HTML in the Tag Configuration area, input the Widget Code from your Dashboard

Step 7: To set the trigger for your new tag, hover over the Triggering pane and another panel will appear

Step 8: Choose “All Pages” to allow the tag to trigger on every page for which Google Tag Manager is installed

Step 9: Then, click Save to create the tag

Step 10: Check to verify that your tag has been created

To make sure your tag has successfully been created, simply navigate to the Tags page and you’ll see the list of tags created there. Search for the title of the new tag you just created for

Step 11: Check to verify that your tag has been created

To install the Google Tag Manager into your website, simply navigate to the Admin tab and click Install Google Tag Manager. You’ll be provided with a <script> tag, a <noscript> tag, and instructions on where to put them on your website.

That’s it — you’re done! Now your widget will appear on your site and you’ll be able to see data in your Google Analytics account.

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