How to integrate WhatsApp in website

WhatsApp is a popular messenger service used by countless people around the world. So, it is a great idea for businesses to add a WhatsApp widget on their websites to facilitate a live chat.

add a WhatsApp chat to your website photo

Customers will be able to get in touch with you using WhatsApp for resolving inquiries. It also gives you an opportunity to provide customer service and stand out from the competition. Now comes the question, how to add WhatsApp button on website?

It is very easy to incorporate WhatsApp business chat on your website. For the first part, you will need to sign up on However, people who already have an account can proceed to step 2.

Step 1: Go to admin panel and open the widgets page

Navigate to the admin panel and click on the Widgets tab. Sign in to your account and select the “Widgets“ tab on top. It is the first tab on top from the right on your admin panel.

Step 2: Choose the widget

If you haven’t created a widget yet, you will need to do it to display the WhatsApp button on your website. You can do this by selecting the Create Widget button.

Step 3: Click on the General tab

Now, select the “Appearance” tab on the left menu on the widgets page. Next, give a click on the “General” tab.

Step 4: Select the “Show WhatsApp” icon box

Сlick on the checkbox beside “Show WhatsApp icon.” Your website visitors will now see the icon and button with you on WhatsApp.

How to determine if WhatsApp chat setup is successful

Go to the “WhatsApp” tab – check all your data. In the “authToken” field, you can enter your number.

We have learned how to add WhatsApp button on your website. Next, we will check out if everything works fine or not.

Step 1: Go to your website and click to widget

Please navigate to the live chat widget and find the WhatsApp icon at the bottom right corner.

Step 2: Select the WhatsApp icon

You may log in by scanning the QR code with your phone’s camera. Else, you can click on the provided link. However, you don’t need to select any phone number to chat live on WhatsApp. You can simply start chatting by scanning the QR code or clicking the provided link. Additionally, WhatsApp will now work on both mobiles and desktop apps.

You now know how to set up WhatsApp for business with multiple users. So, you can now go ahead and offer a great service to charm your customers.

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