Greeting your customers in the chats

Positive first impressions are an essential part of the journey of forging a potent relationship with your potential customers. Welcome messages are a creative and effective way of indulging a customer, realizing their needs, and using your products accordingly.

Changing the Welcome Text

Open your widget’s settings page and follow the next steps:

1) Open the Automation section

2) Turn on the “Show welcome text” switch

3) Set the delay. 10 seconds makes it look natural

4) Write your own personal message to your customers

5) Save the Changes

Do you want to learn more about greeting clients properly?
Try reading our piece 10 Best Welcome Messages for Customers [Examples & Templates]

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