Customer
Support
as a Service

We professionally answer all your live chats so you can focus on your business
breadcrumb.customersupportasservice

What will you get?

Creating a reliable customer support team is not an easy task, and we know it because we have already done it hundreds of times.
Dedicated
manager
You will have a dedicated person from txt.me who will help you tailor your customer representatives team.
Up to 2 concurrent
chats
The chats volume may vary, but we guarantee that two chats will have our full attention at the same time.
No hidden
costs
We only charge for the time the operators are available to chat. The price is fixed and will not change, no matter how many messages, chats have been replied to.
English,
Spanish
All our customer service agents speak at least two languages: English and Spanish. Both languages are already included in our rates.
Available any time
needed
Choose the schedule you need us to be available. It can be 8 hours per day, or just weekends or the entire 24/7 presence.
All the problems
solved
We will raise a ticket in case our agent cannot solve the client's problem. The client will be assured that someone from the management will soon be in contact.

Just $1
per hour

That is the price for professional customer service representatives to answer all your chats 24 hours a day, 7 days a week, 365 days a year. No holidays, no weekends, no lunch breaks.
Higher conversion rate
Your customers will see that there are real people behind your website. It increases their trust in your business, which leads to more sales.
Better retention
Your clients feel much safer when they can speak to someone when a problem occurs. It makes them stay longer and decreases the chances of them turning to your competitors.
Less costs
Save money on recruitment, HR, training, payroll, vacations, holidays, sick leave, taxes, health insurance, office, equipment. We provide commercial invoices for tax deduction.

How does it work?

1. Install the chat on your website
Open app.txt.me, register and install the chatbox code on your website.
How does it work?
2. Fill out the form below
Or contact us at [email protected], or by the chatbox in the bottom-right corner. Tell us everything we should know about your business.
3. We start
answering your chats
We create and maintain a knowledge base for your website, our agents continuously learn from every interaction with your customers. Using our apps you can monitor all the chats and intervene at any moment.

Pricing

24/7
Customer Support
From $1/hour
Start delivering a better customer experience with human-driven 24/7 customer service live chat.
We offer a commitment-free 7 days trial period, no card required.
Our customer success representative will contact you with details on how to start working with txt.me Alternatively, you can contact us at [email protected] or use the chatbox in the bottom-right corner.
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